Privacy Policy
Last updated: October 9, 2026
This Privacy Policy explains how Eidos Labs Inc. ("Eidos Labs", "we", "us") collects, uses and protects personal information through this website and the online stores we own and operate.
Information we collect
- Information you give us: name, email address, phone number, shipping and billing address, and the contents of messages you send us.
- Order information: products purchased, order history and payment confirmation. Payment card details are handled by our payment processors and are not stored by us.
- Device and usage information: IP address, browser type, pages viewed and similar data collected through cookies, pixels and similar technologies.
How we use information
- To process and deliver orders and provide customer support.
- To send order updates and, where you have agreed, marketing messages. You can unsubscribe at any time.
- To measure and improve our websites and advertising, including on platforms such as Meta, Google and TikTok.
- To prevent fraud and comply with legal obligations.
Sharing
We share personal information only with service providers who help us run our business, such as e-commerce hosting, payment processing, shipping and fulfillment, email delivery and analytics or advertising partners, and where required by law. We do not sell personal information.
Cookies and advertising
We and our partners use cookies and pixels to understand site usage and show relevant ads. You can control cookies through your browser settings and manage ad preferences through the settings of each advertising platform.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. Some service providers may store information outside Canada, where it is subject to the laws of that jurisdiction.
Your rights
Subject to applicable law, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing. Contact us using the details below.
Contact us
Eidos Labs Inc.
Ontario, Canada
Email: reachsupportteam@gmail.com
Phone: +1 (628) 290-5285
Changes
We may update this policy from time to time. The date at the top shows when it was last revised.